Deepwave Hair

Returns
Our refund policy is All Sales Final. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tressesbybria@gmail.com and send your item to: 112 Mendel Parkway Montgomery Alabama United States 36117.

Shipping
Our products are shipped within 2-3 Days using the following carriers: USPS FedEx . To return your product, you should mail your product to:112 Mendel Parkway, Montgomery Alabama United States 36117. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

1. TO MINIMIZE SHEDDING WE SUGGEST SEALING YOUR WEFTS. VIRGIN HAIR LIKE YOUR HAIR SHEDS SINCE IT IS ALSO REAL HUMAN HAIR. WE SUGGEST USING SEALANTS SUCH AS FRAY CHECK. THERE ARE MANY YOUTUBE VIDEOS, WHICH GIVE STEP-BY-STEP INSTRUCTIONS ON HOW TO DO SO. ALS0 COWASHING THE HAIR PRIOR TO AN INSTALL IS HIGHLY SUGGESTED. COWASHING RIDS THE HAIR OF OILS AND BUILD UP ON THE HAIR FROM THE DONOR.

2. Always comb the hair upwards from the tips to the roots to get rid of knots with a paddle brush or wide tooth comb. The comb is probably better as it’s less likely to rip out hair from the weft.

3. Wash the hair every 1-2 weeks. Virgin hair is more prone to being greasy than our own so it’s important to keep it clean. Try Pantene Clarifying Shampoo to strip the hair of any product but be careful not to use this too often as it could dry out the hair

4. Deep condition between washes and after washing to keep the hair soft and healthy. I use Herbal Essences Hello Hydration Moisturizing Conditioner or Dove Intensive Repair and let it soak into my weave for a few hours before rinsing out with cold water.

5. Try to reduce the amount of heat your hair is exposed to by air-drying instead of blow-drying. Blow-drying will get rid of the 'natural state' look and blow the curls out of place. Instead of a curling wand or iron, try bendy rollers. If you do decide to blow-dry, straighten or curl the hair, use a heat protectant just to be safe. I use TRESemme Heat Defense with UV Filter.

6. Just because a product works for your own natural hair doesn’t mean it will be good for the weave. Avoid greasy or heavy products, as it will weigh down the hair. I use a drop of Crème of Natures Argan Oil after washing/conditioning and between washes to keep my hair shiny, frizz-free and soft.

7. Sometimes I get lazy and don’t do this but you should plait your hair into one before sleeping to keep the waves/ curls intact and keep the moisture in your hair. Also get your hands on a satin scarf or cap from any shop that sells weave and sleep with that over your hair to keep moisture.

8. My final tip is do not neglect your own hair! Your weave will look better for longer if you can look after your own especially if you have leave out! It's easier to blend if your hair is relaxed, if not try hot combing or straightening but not too often. Keep your parting and scalp moisturized with Organic Root Simulator Dry Scalp Relief Oil. Also if you are feeling the annoyance of regrowth try Olive Oil Edge Control to keep things neat and flat.